BARZ Group (“we,” “our,” or “us”) respects your privacy and is committed to protecting all personal and business information entrusted to us. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, digital systems, or professional services.

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1. Scope of Policy

This policy applies to all visitors, clients, and partners who interact with:

• The BARZ Group website and online forms;
• Our email, chat, and digital communication channels;
• Information submitted through business proposals, consultation requests, and project documents.

It does not apply to third-party sites linked from our website; those have their own privacy policies.

2. Information We Collect

We collect and process only the information necessary to provide services effectively:

a. Personal Data

• Name, company, email, telephone number, and other contact details
• Job title and business affiliation
• Inquiry or project details you voluntarily submit

b. Technical Information

• IP address, browser type, and device information
• Non-personal usage data for analytics (traffic, pages visited, duration)

c. Business Information

• Company profile data submitted for consulting, licensing, or project purposes
• Documentation shared by clients under confidentiality for advisory engagements

We do not collect payment card data or biometric information through the website.

3. How We Use Your Information

BARZ Group uses collected data for the following legitimate purposes:

• Responding to consultation requests and service inquiries
• Conducting business and project coordination activities
• Maintaining client records and communication logs
• Sending service updates, invitations, and industry news (only with consent)
• Marketing purposes, including promotional communications about our services, events, and offerings (only with consent)
• Improving website performance and user experience through aggregate analytics

We process personal data only for purposes that are clear, lawful, and proportionate.

4. Legal Basis for Processing

• Consent: Information you voluntarily provide through forms or emails.
• Contractual necessity: To perform consulting and project services requested by you.
• Legal obligations: To satisfy UAE Free Zone or governmental licensing requirements.
• Legitimate interests: To maintain secure, efficient operations and client management, and to conduct marketing activities.
• Transactions: All our transactions are made through Barz Solutions FZE (Ajman Free Zone), Barz Project Consultancy FZC (Ajman Free Zone) or Barz Real Estate FZ‑LLC (RAKEZ) as applicable.

5. Data Retention Period

• Personal data is retained only as long as necessary to fulfill the purpose for which it was collected or to comply with legal or contractual obligations.
• Project-related records are kept under secure storage for the duration of the client relationship and archived for regulatory reference after completion.
• Marketing contact data is retained until consent is withdrawn or the contact becomes inactive.
• You may request data deletion at any time (subject to legal record-keeping rules).

6. Information Sharing & Disclosure

BARZ Group does not sell or rent personal data. We share information only when necessary to deliver services or comply with law:

• With licensed UAE partners and subcontractors directly involved in executing authorized activities (under confidential agreements)
• With regulatory or Free Zone authorities if required for approvals and registrations
• With cloud service providers (for data hosting) that maintain international security standards and data-sovereignty compliance
• With trusted marketing service providers who assist in delivering promotional communications (under strict confidentiality agreements)

All third parties are obliged to use information only for the specified purpose and to maintain its security.

7. Data Security Measures

• HTTPS secure encryption on our website
• Controlled data access and role-based permissions
• Secure cloud hosting with daily backups
• Confidentiality agreements with employees and partners
• Ongoing QHSE and ISO 9001/27001–aligned information security practices

Despite our efforts, no system is 100% secure; we cannot guarantee absolute safety of data transmitted online.

8. Your Rights

• Request access to your personal data
• Request correction of inaccurate information
• Withdraw consent for communication at any time
• Opt out of marketing communications at any time
• Request erasure of your data when no longer needed for the stated purpose

To exercise these rights, contact us at info@barzgroup.ae with the subject “Data Request”.

9. Cookies & Analytics

Our website may use non-intrusive cookies or analytics tools to measure traffic and improve performance. These cookies do not collect personally identifiable data. You can disable cookies via your browser settings at any time.

10. International Data Transfers

If data is stored or processed outside the UAE (for example on cloud servers in Europe or the US), we ensure that the receiving territory offers adequate levels of data protection and that contracts include appropriate safeguards.

11. Children’s Privacy

Our website and services are intended for business users and are not directed toward children under 18. We do not knowingly collect personal data from minors.

12. Updates to This Policy

BARZ Group may update this Privacy Policy from time to time to reflect legal, technical or operational changes. The latest version will always be posted on this page with the effective date above. We encourage you to review this notice periodically to stay informed of how we protect your data.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your data rights:

BARZ Group/Barz Solutions FZE Data Protection Officer
Email: info@barzgroup.ae
Office Address: Ajman Free Zone Building A1, Office 624
Tel: +97165724036
We aim to respond to all legitimate requests within 30 days.

Legal Disclaimer

‘BARZ GROUP’ is a collective brand identity and does not constitute a separate legal entity. All services are delivered through licensed entities and approved strategic partners. Any personal data shared with BARZ Group is processed exclusively within this authorized network in compliance with applicable UAE laws and Free Zone regulations. By using our website, you consent to the terms mentioned in this Privacy Policy.